Payment Methods

At INFOROUTE, we aim to make your shopping experience as smooth and secure as possible by offering convenient and reliable payment options for customers in the Maldives.

Accepted Payment Methods

1. Credit / Debit Card — We accept major credit and debit cards, processed securely through the BML Payment Gateway. We do not collect or store any card information on our servers; all transactions are handled directly by BML's secure payment infrastructure.
2. Cash on Delivery (COD) — Available for eligible orders within our delivery areas. Payment is collected in cash at the time of delivery.
3. Bank Transfer — Customers may also make payment via direct bank transfer. Order processing will begin once payment is confirmed.

Currency

All transactions are processed in Maldivian Rufiyaa (MVR). Prices displayed on our website reflect this currency.

Payment Security

We take payment security seriously. Card payments are processed via the BML Payment Gateway using industry-standard encryption, and we do not retain any sensitive payment details on our systems. For more information on how we protect your data, please refer to our Privacy Policy.

Payment Confirmation

Once your payment is successfully processed, you will receive an order confirmation via email or SMS. For Cash on Delivery orders, confirmation will be provided at the time of order placement, with payment collected upon delivery.

Failed or Declined Payments

If a payment fails or is declined, your order will not be processed. Please verify your payment details and try again, or contact your bank for further assistance. You may also reach out to our customer service team for support.

Questions?

For any questions about payment methods, please contact our customer service team:

• Phone: 3310614 (8:00 AM – 5:00 PM, Sunday–Thursday; 9:00 AM – 2:00 PM, Saturday)
• Email: customerservice@inforoute.com.mv